Our Support Staff

Our doctors rely on our trained support staff to ensure that the hospital runs smoothly, and all patients are seen and treated in a timely manner. Each staff member plays an important role in your pet’s care.

Kim Kuras is our Dunkirk Office Manager. She joined our staff in January 2010 initially as our Westfield Office Manager, and has transferred to our Dunkirk office this summer. Kim handles all our advertising accounts and customer loyalty programs as well. She and her husband recently celebrated the birth of their first (non-furry)child !

Kielly Dietzen is both a Receptionist and a Veterinary Assistant. She graduated from Tristate Business Institute and is currently attending JCC. She lives in Fredonia with her husband and their dogs Sarg and Brutis!

Robynn Woodward, LVT. Robynn is a licensed veterinary technician, and graduated from Medaille College in 2009, and joined our staff in July 2010. Robynn has been an important addition to our staff, and has a particular soft spot for Pit Bulls. Robynn lives in Westfield with her family and pets.

Lori Willeford, veterinary assistant. Lori is our primary weekend veterinary assistant; she also works FT as a speech therapist. Lori lives in Fredonia with her family and many pets.

Melissa Congdon, Chief Groomer. We were pleased to add Melissa to our staff in September 2010. She has been caring for and grooming dogs for many years, and has allowed us to add grooming services to our Westfield office. Melissa seems to have a special touch with some of our more sensitive patients- they hop right in her lap at immediate ease!